Returns & Exchanges

We want you to love your VIOLETTE_FR products. If you are not completely satisfied, we accept returns of lightly used products within 30 days of purchase.

Return Process

• 1.
  Initiate Return

  Visit our online return portal and enter your order number and zip code.

• 2.
  Print Label

  Download and print the prepaid shipping label provided via email.

• 3.
  Pack Items

  Securely pack the items in their original packaging to prevent damage during transit.

• 4.
  Drop Off

  Take your package to any authorized carrier location. Your refund will be processed once received.